Cherwell Service Management

Powerful & Intuitive Technology for IT Service Management

 Deliver an uncompromising ITSM customer experience.

  • 11 ITIL Processes out of the box (Incident, Problem, Change etc)
  • Flexible report options (60+ Pre-Configured, SQL Reporting Services, Crystal Business Objects, Build your own on the fly)
  • Be up and running in weeks – not months

Pinnacle is Cherwell certified in both Sales and Integration Consulting in order to insure that you achieve your goals with optimal value and quality.

Flexible Hosting and Licensing Models

Hosted or on-premises, subscription or purchased, concurrent licensing and no end-user fees.

100% Codeless and Configurable

Design and build your own solutions beyond ITSM Processes; based on your unique requirements without the need of developers.

Intuitive Dashboards and Reporting

Business value dashboards with the right information at the right time, – with automatic updates. Leverage modern multi-dimensional reporting with configurable alerts and drilldowns.

Expanded functionality with mApps (Mergeable Applications)

Wizard-driven integrations menu, built into Cherwell Service Management 5.0, enabling you to merge new capabilities and other external applications into your existing installation without writing any code.

See what other IT Analysts have to say about Cherwell.

Request a Free Demo

Take the next step and experience Cherwell Service Management. Learn How to:

  • Make informed decisions using intuitive dashboards and reporting capabilities.
  • Solve business challenges beyond IT, with Cherwell’s 100% codeless platform.
  • Streamline Enterprise Service management processes and automate service delivery beyond the traditional ITSM realm.

To schedule a personalized demo, please fill out the form. A representative will contact you in 1–2 business days.

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See Cherwell in Action

Download Resources

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