IT Assessments & Process Development
Assess your current and desired desired business operations.
BMC Service Desk Solutions
Effectively configure your Service Desk tools.
Evaluate, Educate & Support
Achieve consistent performance of your solution.
Established in 2004, Pinnacle Business Consulting, Inc. is a privately-held services company dedicated to providing ITSM (IT Service Management) solutions based around the BMC Software product line(s) including Service Desk Express. As a trusted advisor to our clients, we partner with them to develop an end-to-end solution based on ITIL principles that is business-driven and sustainable.
As a result, we have helped our clients to achieve their IT Service Management initiatives more cost-effectively, sooner, and without compromise to quality. Our core competencies include:
Learn more about our company and strategy.
posted Thursday, August 18, 2011 a 3:03pm
In the many classic infomercials advertising the Ronco® brand rotisserie oven, host Ron Popeil breathlessly touts his star appliance as a tremendous timesaver, his audience shouting with enthusiasm, “Set it....and Forget It!”
Unfortunately, this approach is far more useful for creating juicy chicken dinners than it is for a company adopting new IT services, or process improvements. Read more →
